Section IV: Organizational Contexts

Respondents who indicated that they work with Greenstone in the context of an organization were presented with a set of questions that asked about organizational demographics, his/her main functional role(s) in the organization, and use of Greenstone within the organization.

Type of Organization

Respondents were asked to select terms – or specify their own – to describe the organization in which s/he uses Greenstone. Sixty-seven respondents selected terms to describe his/her organization. The number of terms selected ranged from 1 to 11. Most respondents selected one (53.7%) or two (25.4%) terms to describe his/her organization. A list of terms and the percentage of respondents who selected the term is listed in the table below. Terms users indicated in the free text box associated with the “other” selection are listed below the table.

Table 1. Type of Organization. Frequency with which respondents selected the terms listed to describe the type of organization in which s/he uses Greenstone. N=67

Term / Type of Organization Frequency Percent
University/ College Library 27 40.3%
Special Library 17 25.4%
Archives 15 22.4%
Nonprofit (public service) organization / NGO 13 19.4%
Public Library 13 19.4%
University/ College Department 12 17.9%
Government Agency 10 14.9%
Research Institute 10 14.9%
Library Consortium 7 10.4%
Museum/ Gallery/ Art Center 4 6.0%
School Library (for students under 18) 4 6.0%
Commercial Organization 3 4.5%
Other (terms specified listed below table) 8 11.9%



“Other” terms indicated were: National Library (2 instances), a Federal Government, a professor’s collection, an online information provider, a library for multiple state and federal agencies, and an academic institute library.



Individual Roles of Respondents in Organization

Respondents were asked to describe his/her role in the organization(s) in which s/he uses Greenstone by selecting terms – or specifying their own. Sixty-seven respondents selected terms to describe his/her role. The number of terms selected ranged from 1 to 9. Most respondents selected one (61.2%) or two (19.2%) terms to describe his/her role. A list of terms and the percentage of respondents who selected the term is listed in the table below. Terms users indicated in the free text box associated with the “other” selection are listed below the table.

Table 2. Organizational Roles of Respondents. Frequency with which respondents selected the terms listed to describe his/her role in the organization(s) in which s/he uses Greenstone. N=67

Role / Term Frequency Percent
Librarian 32 47.8%
IT Specialist 30 44.8%
Administrator 20 29.9%
Archivist 10 14.9%
Researcher 8 11.9%
Student 7 10.4%
Faculty/ Lecturer 5 7.5%
Curator 3 4.5%
Other (Roles specified listed below table.) 7 10.4%



“Other” roles indicated were: IT Librarian, Digital Library Manager, Assistant Librarian, Systems Librarian, Teacher, Interface Developer.


Importance of Digital Library Services to Organizational Mission
Respondents were asked how important digital library services are to the mission of their organization. A seven point scale anchored by the answer choices “Extremely Important” (1) and “Not Important at All” was used as a measure of importance. Sixty-six responses were recorded to this question. Most respondents indicated that digital library services are extremely important (freq.=32; 48.5%) or important (freq=22; 33.3%) to the mission of his/her organization. Nine respondents (13.6%) indicated that digital library services are somewhat important; 2 (3.0%) gave neutral responses, and 1 (1.5%) indicated that digital library services are not too important to the mission of his/her organization.



General Organizational Demographics

General demographic data collected from respondents about the organizations in which they work with Greenstone includes (a) how long the organization has used Greenstone; (b) how many people within the organization work with Greenstone; (c) the approximate number of people in the organization; (d) the geographic extent of the organization; and (e) the country in which the organization is based. The question related to the geographic extent of organizations was a multiple select question with the option for a free text answer or explanation. All other questions were formatted for free text responses. Results for the first four of these topics (a-d) are presented below. Country organization data is undergoing further analysis and will be presented at a later date on this site.

(a) Length of time Greenstone has been used in respondents’ organizations.

Respondents were asked approximately how long Greenstone has been used in their organization. Sixty-one people responded to this question. Of these responses, 52 could be interpreted as corresponding to a number of years or months. In cases where respondents indicated a range (e.g. “4-5 years”), a value of 4.5 was used. Lengths of time indicated ranged from 2 months to 7.5 years. The mean number of years that Greenstone has been used in these organizations was 2.8 (standard deviation=2.132). In addition to the responses that could be interpreted quantitatively, 8 respondents indicated that they were still in the beginning stages of Greenstone use. The free text responses to this question indicate that respondents interpreted when use begins on different bases. For example, some indicated that the organization’s Greenstone collection was not yet publicized, possibly suggesting that this meant Greenstone was not yet in use. Others provided answers that indicated start dates based on interaction with the software, for example, deploying a collection, or installing the system.

(b) Number of people who work with Greenstone in the organization.

Fifty respondents answered the question “Including yourself, approximately how many people provide digital library services using Greenstone in your organization?” with quantifiable answers. The minimum number indicated was zero (4 cases). Of these cases, three are in organizations that are still in the formative stages of Greenstone use, but one is an organization in which Greenstone has been used for “almost five years”. In a great number of organizations, either one person (13 cases, 24.5%) or two (13 cases, 24.5%) people work with Greenstone. Twenty respondents (38%) reported between 2.5 and 6 people who work with Greenstone; and 4 respondents (7.6%) 10 or more people. While these numbers are a valuable estimate of the number of people within these organizations who use Greenstone, it is important to note that it is likely that respondents interpreted working with Greenstone in different ways. For example, one respondent who reported that two people in his/her organization work with Greenstone indicated that this includes providing reference or information services using the objects in a digital library built with Greenstone. Another respondent who reported one person who worked with Greenstone noted that others work directly on the project(s) for which Greenstone is used, either with digitization efforts or in another capacity.

(c) Size of organizations in which Greenstone is used

The size of organizations in which Greenstone is used, as reported by fifty survey respondents, varies from one person to approximately 20,000 people. Of these, 7 (14%) reported there were 1 or 2 people in his/her organization; 9 (18%) that there are 3 to 8 people in his/her organization; 7 (14%) that there are at least 10 but fewer than 30; 7 (14%) that there are at least 30 but fewer than 100; 9 (18%) that there are from 100 to 600; 8 (16%) that there are 1000 to 2400; and 3 (6%) that there are 10,000 or more people in his/her organization.

(d) Geographic extent of organizations in which Greenstone is used

Respondents were asked to classify the geographic extent of the organizations in which they work. The categories provided were (1) International/Multinational; (2) National; (3) State/Provincial; (4) City/Metropolitan area; and (5) Other. Of the 65 who responded to this question, most (90.8%) described his/her organization with one category of geographical extent. Others selected two (4 respondents, 6.2%); three (1 respondent, 1.5%), or four (1 respondent, 1.5%) categories to describe the geographical extent of the organization in which s/he uses Greenstone. One person described the organization as other and indicated it was a library consortium.

While more respondents described the geographical extent of his/her organization as at the National level (25 respondents, 38.5%), distribution across other categories was fairly even, with 27.7% (18 respondents) describing his/her organization at the International / Multinational level; 23.1% (15 respondents) at the State / Provincial level; and 23.1% (15 respondents) at the City / Metropolitan Area level.

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